Nuon Belgium, one of the Belgian leading energy providers, has selected OMNITRACKER as their tracking tool for managing internal Service Management and Project Management. Both ITIL Service Management and the Project Management will be used from within one integrated OMNITRACKER solution. All employees of Nuon will use the OMNITRACKER Web Gateway for communication and follow-up of IT Services, Projects and Project Time Registration.
Imakys Communications, a French Telecom Service Provider based in Paris, selected OMNITRACKER to meet their growth and to communicate closer with their customers.
Imakys will use the OMNITRACKER Email- and Web Gateway to facilitate their communications with both internal employees as with external customers. Their service management will be based on the ITIL processes.